Bigblu is a trading name of Satellite Solutions Worldwide Ltd of Broadband House, 108 Churchill Road, Bicester, Oxfordshire, OX26 4XD. Where we refer to ‘we’, ‘us’ or ‘our’, this means bigblu and our group companies. For the purposes of GDPR bigblu is the data controller and our registration number is: ZA185544. Bigblu and its group companies are committed to protecting and respecting your privacy.
This policy does not apply to the practises of companies that bigblu does not own or control, or to people that Bigblu do not employ or manage.
This website is not intended for children and we do not knowingly collect data relating to children.
Bigblu collects a minimal amount of personally identifiable information to manage your interaction with us as a customer and also any information which you supply us with when completing any of the contact forms on the Bigblu website or via any of the other means listed below.
Bigblu also automatically receives and records information on our server logs from your browser including your IP address, browser type and the pages you request.
Bigblu users are given the opportunity to opt in to having marketing information sent to them at the time of registration. If you have not opted-in, we may still send direct marketing information to you on other legal bases. If you do not wish u to send you direct marketing you may email us or write to us to request that your name be taken off our contact list and all databases (other than suppression lists to ensure that we respect your wishes). You can write to us at Bigblu, Broadband House, 108 Churchill Road, Bicester, Oxon, OX26 4XD or email us here: GDPR@Bigblu.com
We do not send unsolicited marketing emails to personal email addresses (spam).
We may share your personal data with any member of our group of Companies, which means our subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may share your information with selected third parties including:
We may disclose your Customer Data to third parties:
All information you provide to us is stored on secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. You should not to share a password with anyone.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your Personal Data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal or confidential data to these websites.
Bigblu takes every reasonable precaution to protect users’ information both on-line and off-line.
We do not link personally identifiable information to administration information received.
We will not buy other information, which can be linked to your personally identifiable information that we hold.
You have the following rights, which you can exercise free of charge:
You can ask us to:
You can object:
You also have the right to complain to the supervisory authority in the European Union where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns or telephone: [0303 123 1113].
Where we are processing your personal data on the basis of your consent, you can withdraw it at any time.
If you would like to exercise any of those rights, please email us on GDPR@Bigblu.com
Your objection (or withdrawal of consent) may mean we cannot perform the services you have requested of us or you may not be able to use the services we offer. We will advise you where this is the case. In certain circumstances even if you withdraw your consent we may still be able to process your personal information if required or permitted by law or for the purpose of exercising or defending our legal rights or meeting our legal and regulatory obligations.
Bigblu may amend this policy from time to time to take into account developments in the site and changes to information collected. If we make substantial changes in the way we use your personal information we will notify you by posting a prominent announcement on our web pages or by email.